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Right to Refuse Service Signs

Restaurants, shops and bars post this sign at the entrance to state the house policy in plain words, reading WE RESERVE THE RIGHT TO REFUSE SERVICE. The right to refuse service has limits under anti-discrimination law, so keep the extra line neutral, such as Management, and check the wording with your local rules first.

WE RESERVE THE RIGHTTO REFUSE SERVICEYOUR CUSTOM TEXT HERE
12 in18 in

18" x 12"

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  • UV printedOutdoor inks

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1Choose a design
2Your text

Dashed text is an example. Switch a line off to leave it off.

3Material
4Size
5Mounting
Quantity
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$42.95

Right to Refuse Service Sign prices

SizeAluminumPlasticReflective
12" x 12"$42.95$25.95Not offered
12" x 18"$42.95$25.95$68.95
18" x 12"$42.95$25.95$68.95
24" x 18"$63.95$40.95$137.95

Per sign, one side. Shipping $9.99, free on $99+.

Where right to refuse service signs are used

A right to refuse service sign hangs at the entry of a nightclub's coat room, a barbershop's waiting area, or a counter where a shop has had repeat trouble with one customer. Managers post it so the house policy is stated before a dispute starts at the register. Some bars post one beside the menu to set expectations for a rowdy table. The house policy is stated once, in writing, so nobody has to hear it at the register.

Choosing the size and where to hang it

The entrance or the wall beside the counter, at about eye height, is where a guest reads the policy before ordering. The 24 in x 18 in size reads from the door, and the 12 in x 18 in size suits a narrow wall by the register. Aluminum is the choice for an outside wall that gets weather. Plastic works inside a shop on an indoor wall. Check your state and local rules for how a house policy may be applied before posting it at the door.

Questions about right to refuse service signs

Does this sign let me refuse anyone I want?

No. The right to refuse service has limits under anti-discrimination law, and a sign does not change them. Keep your policy neutral and tied to conduct and safety, and check your local rules before you rely on it.

What should the extra line say?

Keep it short and neutral, such as Management, so the sign does not single out any group. Avoid reasons that could read as targeting people. If you want the wording checked, ask an attorney in your state.

Black on white or white on blue?

Black on white is the plainest choice and fits a restaurant or bar wall. White on blue looks calmer and suits an office or shop entrance. Either colour reads well from a door.

Does the sign replace staff training?

No. The sign states the house policy, but staff need to apply it the same way to every guest. Write down the reasons your team uses, and train staff to keep their tone calm. Rules on refusing service differ by place, so check your state and local rules before any staff member acts on the sign.

Can the sign name the reasons for refusal?

It is safer to keep the sign neutral and leave reasons off it. A list of reasons can invite argument, and it may not match what the law allows where you are. The extra line can say Management or give a contact, and staff can explain the details at the counter.

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